WHEN ARE ORDERS SHIPPED?
We orders daily Monday – Friday (excluding public holidays in SA). All orders received by 1pm will be sent that day by Australia Post.
DO YOU SHIP INTERNATIONALLY?
No we only ship to Australia and New Zealand.
WHAT SHIPPING METHODS ARE AVAILABLE? (AUSTRALIA)
Option 1: Registered Post – Takes 2-6 days requires signature on delivery to prevent lost items.
$10 for 1 item
+ $2 for each additional item
Option 2: Express Post Platinum – Next day delivery, requires signature on delivery and full tracking.
$14 for 1 item
+ $2 for each additional item
If not home for delivery the items will not be left in mail boxes a card will be left and the item taken to the local post office for pick up.
INTERNATIONAL SHIPPING
Option 1: AIR MAIL – Takes 6-10 days (some countries are longer eg Canada can take upto a 30 days)
$25 for 1 item
+ $2 for each additional item
Option 2: Express AIR MAIL– 3-6 Days, requires signature on delivery and full tracking.
$45 for 1 item
+ $5 for each additional item
WHAT IF I DON’T RECEIVE MY PACKAGE?
Log into you account and check the order tracking, it will reveal you tracking number which can be used to contact Australia Post (ph 13 13 18). The packages are usually at the local post office awaiting delivery
CAN I GET IT DELIVERED TO MY PLACE OF WORK?
Yes simply when preceding through the checkout change the shipping address to your place of work.
CAN I PICK UP MY ITEM?
We do not accept pick up orders at this time all orders will be sent via Australia Post. |